Frequently Asked Questions

Welcome to The Respect Health Clinic, Parramatta, NSW

The RespectHealth Clinic is an inspiring project led by co-founders Gissia Castelnoble Educational and Developmental Psychologist). Their extensive clinical expertise, coupled with their community drive, has allowed them to open a health clinic in Parramatta’s CBD.

  1. How do I place an order?

    To place an order, simply browse our online store and add items to your cart. When you are ready to check out, click on the cart icon and follow the prompts to complete your purchase.

  2. What payment methods do you accept?

    We accept major credit cards, including Visa, Mastercard, American Express, PayPal, Apply Pay and many more.

  3. How long will it take to receive my order?

    Delivery times vary depending on your location and shipping method selected. Typically, orders are processed and shipped within 1-2 business days.

  4. What is your return policy?

    We want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we accept returns within 30 days of delivery. Please see our Returns & Exchanges page for more information.

  5. Do you offer free shipping?

    We offer free express shipping on orders over $99.00. 

  6. How can I track my order?

    Once your order is shipped, we will send you an email with your tracking number and a link to track your order.

  7. What if I have a problem with my order?

    If you have any issues with your order, please contact us immediately. We will work with you to resolve any problems and ensure your satisfaction.

 

Can't find the answer you're looking for?

If we still haven't answered your question, you can contact us below and we will get back to you as soon as possible.

 

P: 1300 165 061

E: customerservice@RespectHealth.com.au

We’re always happy to hear from you. If you have any questions or need further information, please contact us.

 

Welcome to The Respect Health Clinic, Parramatta, NSW

Discover TheRespectHealth Clinic, Founded by Gissia Castelnoble, where quality mental health support meets affordability.

Unlock up to ten budget-friendly psychological sessions for Medicare Mental Health plan holders and enjoy bulk billing for concession card holders.

Location

We are conveniently located at 3/29 Hunter Street, Parramatta, NSW. The clinic is located just 2 minutes away from the Westfields parking lot and a 5-minute walk from the train station. 

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Meet The Expert

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Gissia Castelnoble

B.A. Psych, Dip of Couns., Dip of Child & Adolescent Psych., M. Psych Member of the Australian Psychological Society. Member of the College of Educational and Developmental Psychologists with twenty years of experience in mental health across all age groups, Gissia is a dedicated and proficient professional in the field. She holds a Master's degree in Educational and Developmental Psychology from Western Sydney University. Gissia incorporates holistic, neurodiversity-affirming, and inclusive approaches, delivering comprehensive mental health evaluations and personalised psychological treatments. With her empathic and supportive approach, Gissia helps individuals build resilience and find the support they need to thrive in the world. She uses several well-researched psychological intervention modalities, including Cognitive Behavioural Therapy (CBT), Acceptance and Commitment Therapy (ACT), and Solution-focused Therapy. Giddis is also highly skilled in using sand play therapy to help children communicate and resolve emotional, behavioural, and social issues.

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Areas of Expertise

Being fluent in both Spanish and English, Gissia excels in areas including Anxiety, OCD, Body Image and Eating Disorders, Depression, ADHD, Anger Management, Behavioural Issues, Depression, LGBTQ+ counselling, Life Transitions, Parenting, Peer Relationships, School issues, Self-esteem, Self-Harm, Social Skills Training for Levels 1 and 2 Autism (NDIS self-funded), Gaming & Technology Overuse.

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Follow Gissia on Socials

In her free time, Gissia posts mental health content on Instagram under the username @psychpoemsnquotes. She also writes fantasy stories for children and young readers. Gissia has launched her first picture book, "The Helpful Star," on Amazon.com.au. This book is designed for young children aged 3-5 and focuses on the significance of gratitude. She is passionate about penning stories celebrating human resilience, gratitude, and community bonding.

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Gissia’s media interactions

Aug 19, 20015-The Paparazzi should back off: Children of Royalty and Celebrities are Still Children- eltelegraphweekend.com.au

Apr 5, 2022 Babies taking longer to smile due to Covid masks | Daily Telegraph https://www.dailytelegraph.com.au/news/

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Contact Us

For more information on our psychological services or to schedule an appointment, contact Respect Health Parramatta via phone or email.

📱 1800319802

📧 Clinic@respecthealth.com.au

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